How Late is Too Late?

On February 20, 2011 I got an email from Kaust maintenance kindly informing me that my request to fix the low water pressure in my apartment had been met.  Note that I received this email 9 days ago as of the publication of this post.  I have not been within a 1000 miles of either Kaust or that apartment for two and a half months.  Even better, that maintenance request was filed on March 10, 2010.